Optical Sales Associate

2 weeks ago


Media, Pennsylvania, United States EssilorLuxottica Full time
Job Summary

The Sales Associate plays a critical role in delivering exceptional customer experiences and driving sales growth in our LensCrafters stores. As a key member of our team, you will be responsible for providing personalized service, recommending products, and ensuring every customer leaves the store satisfied.

Key Responsibilities
  • Consistently meet or exceed sales targets by building strong relationships with customers and identifying opportunities to upsell and cross-sell.
  • Utilize optical prescriptions to recommend specific lenses and lens coatings, ensuring customers receive the best possible solution for their vision needs.
  • Assist customers in selecting frames and coordinate frames with optical measurements to provide a seamless shopping experience.
  • Conduct measurements using appropriate optical tools and consult with Opticians as needed to ensure accuracy and quality.
  • Contribute to a positive store environment by fostering strong relationships with colleagues, management, doctors, and support staff.
  • Maintain a clean and organized store appearance, including displays and inventory, to ensure a welcoming atmosphere for customers.
Requirements
  • High School Diploma or equivalent required.
  • 1+ year of experience in retail or customer service.
  • Familiarity with point-of-sale systems, computers, and calculators, with basic phone and math skills.
  • Ability to sell through the use of sales skills and accountability for sales results, with a desire to meet goals.
  • Strong communication skills, both oral and written.
  • Self-motivation and ability to multi-task, with a flexible approach to a quickly changing environment.
About Us

LensCrafters is a part of Luxottica, a leader in the design, manufacture, and distribution of fashion, luxury, and sports eyewear. We offer a competitive compensation package, including a bonus and/or commission plan, as well as a comprehensive benefits program.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you require reasonable accommodations during the application and hiring process, please contact our SpeakUp Hotline at



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