Healthcare Support Specialist

2 days ago


Sacramento, California, United States One Community Health - CA Full time

**Job Summary:** We are seeking a skilled and experienced Patient Services Representative to join our team at One Community Health - CA. In this role, you will provide top-notch patient services, ensuring the smooth operation of our clinic and delivering exceptional patient care.

Responsibilities:

  • Promptly respond to patient inquiries, addressing their needs and concerns in a professional and respectful manner.
  • Update patient records accurately and efficiently, ensuring timely and effective communication with healthcare providers.
  • Manage patient appointments, including communicating delays and cancellations, and adjusting schedules as needed.
  • Handle patient payments, verifying insurance coverage and processing co-payments promptly.
  • Maintain strict patient confidentiality and adhere to HIPAA guidelines.

Requirements:

  • A high school diploma or equivalent is required, while 3 years of previous medical secretarial/office experience is preferred.
  • CPR and BLS certification is mandatory for this role.

What We Offer:

  • A competitive salary range of $45,000 - $60,000 per year, depending on experience.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A generous paid time off policy and opportunities for career growth and development.


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