Healthcare Support Specialist
2 days ago
**Job Summary:** We are seeking a skilled and experienced Patient Services Representative to join our team at One Community Health - CA. In this role, you will provide top-notch patient services, ensuring the smooth operation of our clinic and delivering exceptional patient care.
Responsibilities:
- Promptly respond to patient inquiries, addressing their needs and concerns in a professional and respectful manner.
- Update patient records accurately and efficiently, ensuring timely and effective communication with healthcare providers.
- Manage patient appointments, including communicating delays and cancellations, and adjusting schedules as needed.
- Handle patient payments, verifying insurance coverage and processing co-payments promptly.
- Maintain strict patient confidentiality and adhere to HIPAA guidelines.
Requirements:
- A high school diploma or equivalent is required, while 3 years of previous medical secretarial/office experience is preferred.
- CPR and BLS certification is mandatory for this role.
What We Offer:
- A competitive salary range of $45,000 - $60,000 per year, depending on experience.
- A comprehensive benefits package, including health, dental, and vision insurance.
- A generous paid time off policy and opportunities for career growth and development.
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