IT Support Specialist

2 days ago


Sedalia, Missouri, United States State Fair Community College Full time
Job Summary

The IT Services Specialist I is a key member of our technical team, responsible for providing top-notch support for desktops, laptops, and mobile devices. This role requires a strong understanding of instructional technology and the ability to troubleshoot complex issues.

Key Responsibilities
  • Update service requests in our help desk system
  • Maintain and troubleshoot video conferencing equipment
  • Support college-approved standard technology in offices and classrooms
  • Provide desktop support for employees
  • Perform other related duties as assigned
Requirements
  • Minimum 2-year degree in a relevant field
  • Valid driver's license
  • Demonstrated proficiency in Microsoft Windows and Office
  • Excellent customer service and public relations skills
  • Ability to manage multiple priorities and meet deadlines
  • Flexibility and problem-solving skills
Preferred Qualifications
  • 1-2 years of experience in audio visual work and/or desktop support
  • Network+ certification
  • Apple Mac experience
  • Networking technology experience

State Fair Community College is an equal opportunity employer. We are committed to diversity and inclusion in our hiring practices and strive to create a work environment that is welcoming and inclusive for all employees and students.



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