Senior Solution Architect

4 weeks ago

Detroit, Michigan, United States Dynatrace Full time
About Dynatrace

Dynatrace is the world leader in providing Application Performance Monitoring software. Our mission is to redefine the rules of performance, focusing on what it takes for companies to succeed in today\u0027s digital economy.

Job Description

We are seeking an experienced Enterprise Solutions Architect to join our team. As a key member of our team, you will be responsible for leading the design and implementation of our monitoring solutions executed through a well-defined, repeatable services engagement model.

As an Enterprise Solutions Architect, you will work with a variety of accounts, leading skilled engineering staff and collaborating with our product engineering teams to ensure functional gaps and opportunities for improvement are clearly articulated and managed between our accounts and our engineering team.

You will also be responsible for providing solutions to mitigate performance problems within large environments, working with our product engineering teams to ensure any functional gaps and opportunities for improvement are clearly articulated and managed between our accounts and our engineering team.

Our team members regularly get involved in hands-on solutioning, both for our own purposes of working smarter not harder or to assist in the implementation of deployments or solutions at the customer.

Our joint team of highly experienced ESAs are periodically found solutioning in C#, Java, SQL, NodeJS, JavaScript, Ansible, Puppet, Terraform, and many more.

To be part of the team means contributing a history of both high-level consulting to rolling the sleeves up and contributing in code either for the team or the customer.

The Enterprise Solution Architect is a combination of an infrastructure, automation expert, coder, trusted advisor, and cloud services authority who will be responsible for leading the design and implementation of our monitoring solutions executed through a well-defined, repeatable services engagement model.

Our ESA team members perform most of their responsibilities remotely at a home office and will have moderate to minimal travel from time to time.

Qualifications

We are looking for a candidate with the following qualifications:

  • Bachelor\u0027s Degree required or additional 10 years of relevant Information Technology experience accepted in lieu of degree
  • 12+ years of real-world experience in software and/or solution engineering
  • 5+ years of experience leading and consulting in large Enterprise/Corporate environments
  • Prior experience using Dynatrace or managing APM solutions a major plus
  • Solid understanding of a variety of Cloud technologies and offerings such as AWS, Azure, or Google Cloud with at least expertise and/or certification in one while having an aptitude and appetite to learn others quickly
  • Solid understanding of network topologies, routing, network security, security protocols, routing, load balancers, and capacity planning
  • Solid understanding of Container-based solutions using Kubernetes and similar products. Service mesh experience a plus.
  • Outstanding communicator and writing skills a must with the ability to consult and lead multi-day meetings to assess technologies and processes
  • Solid understanding of Application and/or Infrastructure Monitoring & Observability
  • Develop automation and repeatable processes/scripts to enable solutions that deploy, manage, configure, scale, and monitor Client applications is a plus
  • Solid understanding of solutions using Chef, Puppet, Ansible, GoCD, Jenkins, TFS, and similar products
  • Solid understanding of PaaS concepts and implementations such as Cloud Foundry, OpenShift, BlueMix, or similar offerings
  • At least 7+ years of prior development experience in at least one object-oriented language. Solid understanding of byte-code based runtimes, i.e. Java, .NET
  • Solid to Expert hands-on experience with SQL a plus
  • Prior experience with enterprise logging technologies and strategies
  • Prior hands-on experience providing troubleshooting expertise for performance and other issues
  • Prior experience in streamlining a development lifecycle with automated provisioning and testing of resources
  • Demonstrable Enterprise Architecture planning and design skills. Expert authoring Diagrams is desired
  • Expert analytic, organization, presentation, customer service, and facilitation skills
  • Ability to gather customer requirements and translate those requirements into short and long-term deliverables while working with Project Managers and Directors
  • Comfortable with Software Development Life Cycles, Test Driven Development, Continuous Integration, and Continuous Delivery/Deployment
  • Solid understanding and experience working with high availability, disaster recovery designs, high performance, multi-data center systems, and hybrid cloud environments
  • Considered an expert in a combination of database and platform application services is a plus
  • Ability to use a wide variety of open-source technologies and cloud services
  • Preference will be given to candidates that also have web applications, database, and support skills
Compensation and Rewards

The base salary range for this role is $160,000 - $205,000. When determining your salary, we consider your experience, skills, education, and work location.

Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.

We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.

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