Network and System Security Specialist

3 weeks ago

Chicago, Illinois, United States NowSecure Full time
Job Title: Network and System Security Administrator

NowSecure is seeking a highly skilled Network and System Security Administrator to join our team. As a key member of our Information Technology and Network Security (ITNS) team, you will be responsible for delivering company-wide technical and system security support.

Responsibilities:

  • Configure and support office network and IT hardware
  • Administer user accounts in Workspace and SaaS systems
  • Configure applications including Google Workspace, Google Cloud Platform, Zoom, MS365, Atlassian, etc.
  • Track inventory for hardware and software assets
  • Ensure systems are updated and meet security standards
  • Respond and resolve helpdesk tickets from team members in a timely and professional manner
  • Create and maintain documentation such as helpdesk articles and internal procedures
  • Support company SOC 2 compliance processes
  • Follow procedures consistently, and apply good judgment
  • Maintain confidential information with discretion and tact

Requirements:

  • Bachelor's Degree or Associate's Degree required (Computer Science or applicable technical degree is a plus)
  • 2+ years of applicable work experience
  • End user tech support experience, in-person and remote, required
  • Ability to use real-time chat (written and video) to keep in regular contact with team
  • SaaS admin experience including Google Workspace / MS365 required
  • Experience with information security standards, policies and practices required
  • Knowledge of Apple/Mac hardware and software required
  • Working knowledge of iOS and Android required
  • Working knowledge of networking tools and configuration required
  • Information security certification is a plus
  • Knowledge of Jamf MDM is a plus
  • VPN deployment and configuration experience is a plus
  • Network vulnerability assessment and pen testing experience is a plus
  • Security awareness training and phishing exercises experience is a plus
  • VOIP experience is a plus
  • Ability to quickly learn new systems and processes
  • Strong verbal and written communication skills - fluency in written and spoken English required
  • Excellent interpersonal and customer service skills
  • Ability to manage sensitive and confidential situations and information with absolute discretion
  • Ability to take initiative to organize and complete projects with minimal supervision
  • Excellent problem-solving skills; attention to detail

What We Offer:

  • Competitive salary and bonus structure
  • Flexible PTO and remote work options
  • Comprehensive medical, dental, and vision coverage
  • 401K plan with company match
  • Paid parental leave
  • Home office stipend

About NowSecure:

NowSecure is the mobile app security software company trusted by the world's most demanding organizations and most advanced security teams. We protect the Mobile App Economy and are dedicated to the open-source community and standards including OWASP, ioXt, and NIAP. We are SOC 2 certified and recognized by IDC, Deloitte, Gartner, and TAG.

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