IT Quality Assurance Specialist

4 weeks ago


Chicago, Illinois, United States ohio farmers insurance Full time

Quality Assurance Leadership

We are seeking an experienced QA Test Engineer/Lead to drive testing efforts, optimize testing processes, and improve software quality across the organization.

This role requires strong leadership abilities and a focus on delivering high-quality solutions to enhance customer service processes.

Key Responsibilities:

  • Ensure high-quality software delivery through planning, implementing, and automating QA testing.
  • Define and champion quality and testing best practices among development teams.
  • Enhance and maintain the test automation framework.
  • Independently work on features and be accountable for project deliverables.
  • Manage a co-located work team often in multiple time-zones.
  • Understand and able to work with varying testing methodologies (Agile, Kanban, Waterfall, Iterative).

Test Planning and Execution

Develop test plans, create test cases, and write test automation code.

Plan and implement various types of testing (e.g., regression, functional, data validation, system integration, load, performance).

Collaborate with business partners, developers, and stakeholders to plan, create, execute, and automate test cases.

Design test scenarios and scripts and compare results to functional and non-functional requirements.

Review developer and tester test plans to ensure comprehensive coverage.

Defect Management and Troubleshooting

Document and analyze test results, recommending corrective actions.

Isolate, reproduce, manage, and maintain defects and test case databases, and verify fixes.

Participate in troubleshooting and triaging issues with different teams to drive root cause identification and resolution.

Collaboration, Communication, and Continuous Improvement

Work closely with development teams to design testing strategies and integrate testing into the development process.

Participate in daily huddles, planning sessions, and project retrospectives.

Track key testing metrics and communicate progress towards overall testing goals to stakeholders.

Identify opportunities to reduce testing time and effort through automation.

Conduct exploratory testing and risk analysis for complex features.

Support user acceptance testing conducted by business partners or end users.

Continuously evaluate the effectiveness of the test suite and explore innovative automation techniques.

Lead the testing efforts of medium to large-sized projects, assign tasks to personnel, and report progress to stakeholders.

Share practices, techniques, and technical knowledge across the organization and implement improvements.

Requirements

5-7 years of experience in testing software or technology support; Experience in the P&C Insurance business is a plus.

Bachelor's degree in computer science or related field of study.

Extensive knowledge and experience in testing cloud, distributed, mainframe, and highly integrated complex environments.

Strong knowledge of service business processes and technology is a plus.

Proficiency with test tools such as Selenium/WebDriver and BDD/TDD frameworks.

Experience developing test frameworks and test cases using open-source and in-house test frameworks.

Experience with test management tools like JIRA, PractiTest, etc.

Ability to solve a broad range of problems and take a new perspective using existing solutions.

Attention to detail, an analytical mind with problem-solving aptitude, and strong organizational skills.

Strong team player with excellent communication skills.

Self-motivated and adaptable individual with the ability to prioritize multiple objectives in a fast-paced environment.

Understanding of key business drivers and ability to use best practices to improve processes.

Experience working in an Agile/Scrum development process.

Ability to be onsite in office 4 days a week.



  • Chicago, Illinois, United States LaSalle Network Full time

    Job Title: Call Center Quality Assurance SpecialistLaSalle Network is seeking a skilled Call Center Quality Assurance Specialist to join our team. As a Call Center Quality Assurance Specialist, you will play a critical role in ensuring the quality of communication between our call center agents and customers.Responsibilities:Evaluate call center agent...


  • Chicago, Illinois, United States Powell Full time

    Powell Industries is seeking an Electrical Quality Assurance Specialist to ensure that products and services meet established quality standards and customer expectations. This role is responsible for developing and implementing quality control processes, procedures, and systems to monitor and improve product and service quality. The Electrical Quality...


  • Chicago, Illinois, United States National Safety Apparel Full time

    Job SummaryThe Quality Assurance Supervisor is responsible for ensuring that our products meet the highest standards of quality. This includes conducting audits, investigations, and inspections, as well as filing reports and collaborating with other teams to identify areas for improvement.Key Responsibilities* Conduct quality assurance inspections at various...


  • Chicago, Illinois, United States Abbott Laboratories company Full time

    About the Role:Abbott Laboratories is a leading healthcare company that offers a wide range of innovative solutions to improve people's lives. We are currently seeking a highly skilled Validation Specialist to join our team.This is a key role within our organization, responsible for ensuring the quality and integrity of our products and processes. As a...


  • Chicago, Illinois, United States fgf brands Full time

    Quality Assurance Technician RoleWe are seeking a skilled Quality Assurance Technician to join our team at FGF Brands. In this role, you will be responsible for ensuring that our products meet the highest standards of quality and safety. Key Responsibilities:* Monitor and inspect production processes to ensure compliance with quality and safety standards*...


  • Chicago, Illinois, United States JCO Workforce Solutions Full time

    Senior Quality Assurance Manager Position Overview:The Senior Quality Assurance Manager will play a critical role in ensuring compliance with customer requirements, driving quality improvements across manufacturing processes, and providing quality assurance support for key accounts.Key Responsibilities:Define, interpret, and apply quality standards to new...


  • Chicago, Illinois, United States Baily International Inc Full time

    Job Title: Quality SupervisorJob Summary:The Quality Supervisor will oversee and manage the entire quality assurance and food safety program for our noodle and egg roll skin manufacturing facility.This role is critical in shaping the food safety culture of the facility and requires a candidate with strong leadership, organizational, and interpersonal...


  • Chicago, Illinois, United States Bank of America Full time

    Job SummaryBank of America is seeking a highly skilled Cybersecurity Assurance Specialist to join our team. As a key member of our Global Technology and Operations organization, you will play a critical role in ensuring the confidentiality, integrity, and availability of our line of business information assets.Key ResponsibilitiesEstablish and maintain...


  • Chicago, Illinois, United States Nextpoint Full time

    About the RoleWe are seeking a highly skilled Senior Quality Assurance Engineer to join our team at Nextpoint. As a key member of our QA team, you will be responsible for defining QA strategies, processes, and best practices from the ground up, while mentoring and developing the talent that joins the team.Collaboration will be key as you work closely with...


  • Chicago, Illinois, United States Northern Trust Full time

    About the Role: Northern Trust is a renowned financial institution that has been in operation since 1889. We pride ourselves on providing innovative financial services and guidance to the world's most successful individuals, families, and institutions by upholding our core principles of service, expertise, and integrity. With over 130 years of experience and...


  • North Chicago, Illinois, United States Procter & Gamble Full time

    Job Summary: We are seeking a highly skilled Quality Control Analyst to join our team at Procter & Gamble. In this role, you will be responsible for performing routine laboratory testing and maintenance of laboratory equipment/systems; reviewing data vs. specifications and performing lab investigations as needed; and performing basic troubleshooting of...


  • Chicago, Illinois, United States Global Life Science Hub Full time

    We are seeking a skilled Manufacturing Associate III to contribute to the production of mammalian-based biosimilars at an innovative biotech company in Chicago, IL. As the company scales its manufacturing capabilities, this role will play a key part in managing AKTA purification systems and tangential flow filtration in a cGMP environment.Key...


  • Chicago, Illinois, United States ST Full time

    About STWe are a professional company offering long term contract services.Job SummaryST is seeking a highly skilled QTest Architect to join our team. The successful candidate will have experience in test design and execution, as well as strong communication skills.About the RoleThe QTest Architect will be responsible for working with clients on-site,...


  • Chicago, Illinois, United States RubinBrown Full time

    About the RoleWe are seeking a highly skilled Assurance Services professional to join our team at RubinBrown. As a key member of our Assurance Services group, you will play a critical role in the delivery of high-quality audit services to our clients.Key ResponsibilitiesLead the planning and execution of assurance engagements, ensuring timely completion and...


  • Chicago, Illinois, United States Pro IT Inc Full time

    Job OverviewWe are seeking an experienced Cloud Infrastructure Specialist to join our team at Pro IT Inc.ResponsibilitiesDesign, develop, and maintain scalable cloud infrastructure solutions using Terraform, Bicep, and ARM Templates to support the deployment of AI models, data pipelines, and high-performance computing resources.Maintain cloud resources...


  • Chicago, Illinois, United States Integrated Resources Full time

    Integrated Resources is seeking a highly skilled Healthcare Compliance Specialist to join our team. This role requires a Registered Nurse with 3 years of clinical experience, including 2 years in utilization review, quality assurance, or statistical research.About the JobThis position is responsible for ensuring compliance with Utilization Management (UM)...


  • Chicago, Illinois, United States US Tech Solutions Full time

    Job Summary:As a skilled Pharmacist II Specialist at US Tech Solutions, you will play a vital role in ensuring the accuracy and quality of prescription medications. Your expertise will be utilized to review prescriptions issued by physicians, determine formulas and ingredients needed, and direct pharmacy workers in mixing, packaging, and labeling...


  • Chicago, Illinois, United States Harris & Harris Full time

    Job Title: Trainer - Customer Care and Revenue Recovery SpecialistHarris & Harris is seeking a highly motivated and experienced Trainer to join our Training & Quality Assurance team. As a Trainer, you will be responsible for delivering training programs to contact center agents, developing and delivering training activities and curriculums, and transferring...


  • Chicago, Illinois, United States Menzies Aviation Full time

    Job SummaryMenzies Aviation is seeking a Quality Control Technician to join our team. As a Quality Control Technician, you will be responsible for ensuring the quality of fuel products and performing various tests and inspections to ensure compliance with industry standards.Key ResponsibilitiesConduct quality control tests on fuel products to ensure they...


  • Chicago, Illinois, United States Randstad Full time

    Job Title: Global Sourcing Manager - Technology Procurement SpecialistJob Summary:We are seeking a highly skilled Global Sourcing Manager to lead our technology procurement efforts. The ideal candidate will have expertise in developing and implementing global sourcing strategies to optimize cost, quality, and delivery.Key Responsibilities:Develop and...