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AWS Systems Support Specialist

2 months ago

Atlanta, Georgia, United States ibrain technologies, inc Full time
Job Overview

Position Summary:

1. This role is for a Systems Administrator with 3 to 5 years of experience in IT technical support.
2.

The individual will be an integral part of the Information Technology department and is expected to possess a robust background in the Amazon Web Services (AWS) ecosystem.

3. Responsibilities include delivering technical assistance related to end-user computing, hardware, and software solutions.
4. The individual will oversee the maintenance and support of AWS servers while managing IT helpdesk operations.
5. This position requires monitoring and resolving server-related issues within the AWS framework.
6. The candidate will contribute to the deployment and management of various AWS services.
7. The role also encompasses the development and upkeep of scripts and programs for effective AWS management.
8.

The Systems Administrator will collaborate with the IT team to integrate new technologies and enhance existing systems.

9. Compliance with company policies and procedures regarding IT and data security is essential.
10. A strong understanding and practical experience with various AWS services are mandatory.
11. Excellent troubleshooting and problem-solving abilities are crucial.
12. Experience with IT helpdesk operations and user support is required.
13. Strong written and verbal communication skills are necessary.
14. The ability to work independently as well as collaboratively within a team is expected.
15. Preferred qualifications include AWS certifications, experience in network configuration and security, and familiarity with ITIL practices.
16. The selected candidate will initially work full-time in the office. Local candidates are preferred.