Client Onboarding Specialist

3 days ago


Roswell, New Mexico, United States Atlanta Personal Injury Law Group - Gore Full time

Job Summary:

We are seeking an organized and professional Legal Intake Specialist to support our law office in Atlanta. This full-time evening and weekend position involves fielding inbound calls from prospective clients, screening and surveying for potential causes, and helping our lawyers manage meetings.

Key Responsibilities:

  • Taking all Potential New Client (PNC) calls promptly
  • Collecting essential information from PNCs
  • Informing attorneys about potential cases in a timely manner
  • Scheduling investigations and dispatching investigators as needed
  • Following up with PNCs to facilitate onboarding
  • Obtaining necessary documentation for new clients

Firm Overview:

Atlanta Personal Injury Law Group - Gore is dedicated to assisting individuals and families navigate the insurance process after serious injuries. Our core values emphasize accountability, proactivity, efficiency, compassion, optimism, customer service, and attention to detail.

Requirements and Qualifications:

  • Experience with CRM and case management software preferred
  • Previous legal experience beneficial
  • Exceptional verbal and written communication skills required
  • Proficiency in computer systems and data entry
  • Prior sales or customer service experience highly valued
  • Availability to work varying shifts, including evenings and weekends

Salary and Benefits:

The estimated annual salary for this role is $43,000-$53,000, based on experience. We provide health, dental, and vision insurance, 401k, paid time off, and opportunities for professional growth.



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