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Customer Support Associate

2 months ago

Brunswick, United States Chick-fil-A Full time

Are you a friendly and observant individual who thrives in a lively environment? Do you excel in a collaborative team and take pride in delivering outstanding service? If this resonates with you, consider this opportunity to become a Customer Support Associate at our fast-casual dining establishment.

At Chick-fil-A Brunswick, we work together to create unforgettable experiences for both our team and our guests. In this setting, you will find a supportive atmosphere where we build meaningful relationships with our customers, learning their names, stories, and needs. Our success is rooted in strong connections that extend beyond our menu, fostering the well-being of our patrons and our staff.

Why Choose Us:
  • Work-Life Harmony: We prioritize personal time with flexible schedules that support a balance between work and life.
  • Career Development: We are committed to the growth and advancement of our associates, providing opportunities for career progression, leadership development, and ongoing training.
  • Exceptional Service: Be part of a team celebrated for delivering high-quality customer service in the fast-casual sector. Our dedication to serving our customers and each other distinguishes us.
  • Collaborative Environment: We commit to hard work while also valuing moments to celebrate our collective achievements.
  • Comprehensive Training: No prior experience is necessary to join our team. We offer extensive training in all aspects of our restaurant operations.
Benefits:
  • Competitive Pay ($13-$15.50/hr, based on availability and experience, or $16/hr for specific shifts)
  • Flexible Work Hours
  • Positive Work Environment
  • Employee Meals
  • Scholarship Opportunities
  • Promotion Opportunities
  • Health/Vision/Dental Benefits (For Full-Time Employees Only)
  • Paid Time Off (After One Year, Full-Time Only)
  • Gym Membership (After One Year, Full-Time Only)
Responsibilities:
  • Deliver exceptional customer service by accurately and efficiently processing orders at the front counter or drive-thru using registers or tablets.
  • Maintain a clean and organized workspace, assisting with restocking and cleaning during slower periods.
  • Promptly and courteously serve orders to dine-in and mobile order customers.
  • Be open to cross-training in various front-of-house and back-of-house roles, including food preparation, fryer, grill, and other stations.
Qualifications:
  • No previous experience required.
  • Strong customer service orientation with excellent communication skills.
  • Able to thrive in a fast-paced environment while maintaining a positive attitude under pressure.
  • Dependable, adaptable, and demonstrating a strong work ethic.
  • Comfortable working in varying weather conditions and standing for extended periods.
  • Able to lift up to 40 pounds and possess proficient cash handling skills.
Ready to embark on a rewarding journey with Chick-fil-A? We look forward to discussing your next steps.