Automotive Service Advisor
5 days ago
- Provide exceptional customer service by clearly communicating the necessary repairs and services to customers.
- Accurately document and manage service requests, work orders, and billing processes.
- Conduct vehicle walk-arounds with customers to ensure their concerns are addressed.
- Work closely with technicians to ensure timely completion of services and repairs.
- Advise customers on necessary vehicle maintenance and repairs, keeping them informed on the status of their vehicle throughout the process.
- Previous experience as a Service Advisor in a dealership or automotive environment is preferred.
- Strong customer service skills with a positive attitude.
- Ability to multitask in a fast-paced, luxury-focused dealership environment.
- Excellent communication skills, both verbal and written.
- Strong organizational and time management skills.
- Knowledge of vehicle maintenance and repair processes.
- Proficiency with dealership management software (CDK, Reynolds & Reynolds, etc.) is a plus.
- Valid driver's license and clean driving record.
- Bilingual (English/Spanish) is a plus, but not required.
- Competitive Pay: Base salary with performance-based bonuses.
- Comprehensive Benefits Package: Medical, dental, vision, and 401(k) with company match.
- Career Advancement: Opportunity to grow within the dealership and the Murgado Automotive Group.
- Employee Discounts: On vehicles, parts, and services.
- Ongoing Training and Support: Keep up with the latest automotive technologies and service techniques.
- Luxury Environment: Work with prestigious automotive brands in a state-of-the-art facility.
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