Medical Equipment Account Manager
6 days ago
We are seeking a highly skilled and motivated Medical Equipment Account Manager to join our team at Shared Imaging. As an Account Manager, you will play a crucial role in managing customer relationships, building and maintaining strong partnerships with key contacts, and implementing strategic sales plans.
About the Role:
- You will work closely with our Region Sales Manager to identify new pipeline opportunities, develop targeted prospecting initiatives, and manage service renewals with existing client agreements.
- Responsible for addressing customer needs and concerns in a timely and effective manner, ensuring client satisfaction and loyalty through exceptional customer service and account management.
- Collaborate with our Regional Sales Manager, Operations, and Sales & Marketing teams to focus on customer acquisition and retention.
- Involvement in new site start-ups and on-boarding process to assist with managing client expectations.
Minimum Competencies:
- Account Management
- Customer Service
- Relationship Building
- Providing Ongoing Support to Customers
- Issue Resolution and Solution Provision
- Timely Communication
- Strategic Thinking
- Professionalism
- Teamwork and Collaboration
Requirements:
- Bachelor's degree (B.A., B.S.) from four-year college or university or 2 to 3 years related experience and/or training; or the equivalent combination of education and experience.
- Experience in a hybrid role of both sales and account management.
- Experience with CRM systems and management of customer information.
- Familiarity with the healthcare market and diagnostic imaging industry.
- Approximately 25% - 35% travel required.
Compensation:
The estimated salary range for this position is $80,000 - $120,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, dental and vision coverage, 401(k) matching, and more.
About Shared Imaging:
We value our employees' well-being and happiness. At Shared Imaging, we strive to create a diverse and inclusive work environment that supports professional growth and development. Our commitment to equal employment opportunity ensures that all qualified applicants are considered without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, marital status, veteran status, or any other protected category.
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