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Billing and Credit Analyst

2 months ago

Victor, New York, United States CooperSurgical Full time
Position Overview

The Credit Specialist serves as a vital link between customer accounts and the billing department, addressing inquiries related to billing and overseeing credit and collections activities.

Key Responsibilities
  • Act as the primary contact for customers regarding billing questions and concerns.
  • Foster and maintain a customer-centric, collaborative relationship with assigned accounts.
  • Manage the collection process for overdue balances, ensuring timely follow-up and resolution.
Qualifications

Ideal candidates will possess strong communication skills and a commitment to customer service excellence, contributing to the overall financial health of the organization.