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Quality Assurance and User Acceptance Testing Specialist

2 months ago


Culver City, California, United States Apple Full time

Overview:
Weekly Hours: 40

Role Overview:
At Apple, we are not just innovators; we are pioneers of products, services, and experiences that transform customer expectations and reshape industries. The Growth Operations Team is integral in facilitating on-device communications and automated messaging for Apple's diverse media offerings, including Apple TV+, Music, Arcade, News+, Fitness+, App Store, and Apple One.


This position within Growth Operations is accountable for ensuring the overall excellence of our customer-facing solutions across various services. The role involves collaboration with multiple teams to ensure timely and high-quality customer communications. The core responsibility will be the validation of features and customer messaging, employing industry-leading practices.

If you possess a strong commitment to quality and a desire to excel, we invite you to consider this opportunity.

Key Responsibilities:

  • Collaborate with stakeholders such as Engineering, Marketing, Legal, and Product Management to work on campaigns and marketing journeys.
  • Develop comprehensive test strategies, plans, cases, and scripts to ensure extensive test coverage across existing functionalities and new features.
  • Conduct testing of on-device experiences for users across a variety of mobile platforms.
  • Manage multiple initiatives, prioritizing feature and campaign testing while ensuring timely documentation and delivery of End to End testing.
  • Respond promptly to production issues, investigate defect reproduction, update tickets, and maintain current status information.
  • Design and implement strategies, tools, and solutions for End to End testing across mobile, web, and API-based systems.
  • Engage in conceptualizing and executing process optimization and quality enhancement initiatives throughout the delivery lifecycle.

Minimum Qualifications:
A minimum of 4 years of experience in Quality Assurance and/or User Acceptance Testing, with a proven track record of independently leading testing efforts across projects. Experience in validating native mobile applications or on-device communications/messaging for large-scale marketing initiatives is essential.

Proficiency in End to End testing across mobile applications, including the development of test plans, scripts, and coverage matrices for user experiences beyond specified requirements. Adept at providing comprehensive risk-based test coverage across functional, integration, End to End, Data, and Regression testing of the systems involved.

Preferred Qualifications:
Experience with testing activities throughout the entire project lifecycle, from inception to delivery. Familiarity with collaborating closely with in-house QA/UAT teams to resolve issues and actively contribute to operational planning, retrospectives, and release readiness.

Ability to devise strategies, tools, and solutions to enhance the efficiency of test coverage for End to End scenarios. Hands-on experience with Python, Selenium, and JavaScript (Node.js) for test automation is advantageous.

Highly organized, disciplined, and methodical in approach, thriving in a dynamic, fast-paced environment with a curiosity to innovate and improve the UAT/QA process. Demonstrated ability to work effectively within a team and influence project outcomes. Attention to detail is paramount.

Compensation & Benefits:
At Apple, base pay is one component of our total compensation package, determined within a specified range, allowing for growth as you develop in your role.

The base pay range for this position is between $129,600 and $195,200, influenced by your skills, qualifications, experience, and location. Apple employees also have the opportunity to become shareholders through participation in Apple's discretionary employee stock programs.

Employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount through the Employee Stock Purchase Plan.

Additional Benefits:
Comprehensive medical and dental coverage, retirement benefits, discounts on products and services, and reimbursement for educational expenses related to career advancement at Apple are included. This role may also be eligible for discretionary bonuses or commission payments.

Note:
Apple is an equal opportunity employer committed to inclusion and diversity, taking affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.