Account Support Specialist
3 days ago
Tential is hiring a Financial Services Representative to join our team in Winchester, Virginia. This role is located in a call center environment where you will answer inbound calls and assist members with general account questions through various channels.
The hourly pay rate for this position is $19.50 per hour with the opportunity for overtime. As a Financial Services Representative, you will be responsible for providing information regarding Tential's products and services while demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure industry-best member experience.
Key Responsibilities:
- Provide information regarding Tential's products and services
- Assist members with service needs related to their accounts
- Connect members with applications and products to meet their financial needs
- Perform account transactions and adjustments as needed for members
Benefits:
- Incredible company culture with great growth opportunities
- Long-term opportunity with a great chance of being hired permanently
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- Newsweek Top 100 Most Loved Workplaces
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- Computerworld Best Places to Work in IT
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