Account Support Specialist

3 days ago


Winchester, Nevada, United States Tential Full time

Tential is hiring a Financial Services Representative to join our team in Winchester, Virginia. This role is located in a call center environment where you will answer inbound calls and assist members with general account questions through various channels.

The hourly pay rate for this position is $19.50 per hour with the opportunity for overtime. As a Financial Services Representative, you will be responsible for providing information regarding Tential's products and services while demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure industry-best member experience.

Key Responsibilities:

  • Provide information regarding Tential's products and services
  • Assist members with service needs related to their accounts
  • Connect members with applications and products to meet their financial needs
  • Perform account transactions and adjustments as needed for members

Benefits:

  • Incredible company culture with great growth opportunities
  • Long-term opportunity with a great chance of being hired permanently
  • Forbes America's Best Employers
  • Newsweek Top 100 Most Loved Workplaces
  • Fortune Best Workplaces for Women
  • Fortune 100 Best Companies to Work For
  • Computerworld Best Places to Work in IT

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