Reception Associate

Join the Crunch Fitness Team

Crunch Fitness is seeking dedicated Front Desk Associates to enhance our vibrant team.

We are particularly interested in candidates available for early morning shifts.

Transform lives through fitness

• Are you eager to embark on a career in one of the most rapidly expanding fitness organizations? Crunch Fitness is currently welcoming applications from qualified, professional, and career-focused individuals who are ready to make a difference, collaborate with a team, and grow personally within a premier establishment. With numerous locations and ambitious expansion plans, this role presents significant opportunities for professional development and advancement.

Key Qualities We Seek in Our Crunch Representatives:

• A commitment to personal development
• A collaborative team player
• An engaging and friendly demeanor
• Strong organizational skills
• A service-oriented mindset
• Professionalism
• A willingness to exceed expectations
• Effective communication abilities

Benefits of Joining Our Team:

• A dynamic team atmosphere
• Opportunities for growth in a fast-paced company
• Complimentary Crunch Fitness membership

Job Overview:

The Front Desk Associate will play a crucial role in ensuring the smooth operation of the Front Desk department, enabling the club to deliver exceptional customer service. This position requires a thorough understanding of all company policies and initiatives to uphold the integrity of the Crunch brand.

Primary Responsibilities:

• Facilitate membership sales.
• Welcome all members and guests warmly and bid them farewell as they leave.
• Check in members and guests following company protocols.
• Manage messages through club software during member check-in.
• Answer phone calls in a courteous and professional manner.
• Communicate special events to members and guests.
• Foster an inviting atmosphere for all members.
• Address member requests or escalate to management as needed.
• Maintain a professional demeanor at all times.
• Promote retail products.
• Schedule member services such as tanning and hydro-massage.
• Process payments for member services in line with company procedures.
• Be knowledgeable about club facilities, services, and schedules.
• Keep the work area clean and organized.
• Assist with various projects as assigned by club management.
• Adhere to all policies and procedures outlined in the Employee Handbook.
• Perform opening and closing duties.
• Participate in employee training sessions.

Please note: This job description serves as a summary of the typical functions of the role and is not an exhaustive list of all potential responsibilities. Duties may vary, and additional tasks may be assigned as necessary.

Crunch Fitness is in search of enthusiastic individuals who are passionate about health and fitness to join our team.

Are you ready to blend work, fitness, and enjoyment? Crunch Fitness seeks energetic and passionate individuals to become part of our team. Working at Crunch is more than just a job; it’s an opportunity to motivate others to achieve their fitness aspirations. Our 'No Judgments' philosophy attracts a diverse and welcoming community of professionals, making Crunch an exceptional place to work.

Crunch is a fitness center that believes in making serious exercise enjoyable by merging fitness with entertainment and championing a philosophy of No Judgments. Our facilities are equipped with the latest state-of-the-art cardio and strength training equipment, comprehensive locker rooms with showers, tanning booths, HydroMassage beds, and a wide array of Crunch's signature classes, including Zumba, BodyWeb with TRX, Yoga Body Sculpt, and more.

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