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Customer Service Representative

1 week ago

Mountain Home, Idaho, United States Idaho Division of Human Resources Full time

We are seeking a highly motivated and detail-oriented individual to fill the role of Liquor Store Retailer at the Idaho Division of Human Resources. As a key member of our team, you will be responsible for delivering exceptional customer service while maintaining a high level of integrity and professionalism.

About the Position:

This is a full-time position that requires working forty (40) hours a week. You will be part of a dynamic team that operates seven days a week, including Sundays. Your schedule may vary depending on business needs.

Key Responsibilities:

  • Deliver exceptional customer service, responding to customer inquiries and resolving issues promptly
  • Ensure accurate handling of cash and credit transactions, maintaining a secure environment
  • Process and verify licensed-bar orders, adhering to company policies
  • Operate a computerized cash register system to process sales data and manage inventory
  • Assist with stocking, receiving, and verifying shipments, inspecting for damage
  • Participate in opening and closing procedures, maintaining store security
  • Contribute to sales growth through effective product merchandising and recommendations
  • Prepare sales summary reports, analyzing performance metrics