Customer Service Representative
1 week ago
Sam's Club, a leading membership-based warehouse club, is seeking a highly motivated and customer-focused Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and safe store environment.
About the Role:
As a Customer Service Representative, you will be the face of Sam's Club, interacting with members in a fast-paced and dynamic environment. Your primary responsibility will be to provide top-notch customer service, answering questions, resolving issues, and promoting our products and services. You will also be responsible for maintaining a clean and organized store, restocking shelves, and assisting with transactions.
Key Responsibilities:
- Provide exceptional customer service to members, responding to their needs and concerns in a timely and professional manner
- Assist members with purchasing decisions, answering questions about products and services
- Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment
- Maintain a clean and organized store environment, restocking shelves and cleaning as needed
- Collaborate with colleagues to achieve sales goals and promote products and services
Requirements:
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Availability to work flexible hours, including evenings and weekends
Benefits:
Sam's Club offers a competitive hourly rate, ranging from $16.00 to $23.00 per hour, depending on location and experience. Additionally, you will receive performance-based bonus awards and access to excellent benefits, including health insurance, 401(k), and paid time off. Join our team today and take advantage of these exciting opportunities
Earnings Estimate:
This position has an estimated annual salary range of $33,280 - $47,760, based on a 40-hour workweek and 52 weeks of employment.
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