District Manager

3 weeks ago

Calabasas, California, United States Public Storage Full time
Job Overview

Public Storage is seeking a highly skilled District Manager to lead our team of professionals in delivering exceptional customer experiences and driving sales growth. As a key member of our leadership team, you will be responsible for managing a portfolio of multi-unit locations, executing company strategies, and promoting operational excellence.

This is an exciting opportunity for a results-driven individual with a passion for sales, customer service, and team leadership. If you have a proven track record of success in a retail or service industry, we encourage you to apply.

Key Responsibilities
  • Lead an Engaged Team:
    • Recruit, motivate, and retain a dedicated team of customer-facing employees
    • Drive team performance through effective communication and coaching on customer service and sales strategies
  • Brand Ambassador & Operational Excellence:
    • Manage physical assets, including repair and maintenance systems, vendor management, and cleaning standards
    • Oversee delinquent tenant processes, including auctions, to reduce delinquency rates and improve customer retention
    • Conduct monthly property audits to ensure operational standards and safety compliance are met
  • Deliver Outstanding Customer Service:
    • Provide a welcoming and well-maintained environment to customers through your team and effective facility maintenance
    • Address customer inquiries and concerns promptly in a professional manner
  • Grow and Maintain a Robust Business:
    • Drive business growth by leveraging analytics, technological advances, and customer feedback to capitalize on opportunities in your district
    • Communicate effectively with customers, colleagues, and team members
Benefits
  • $121,000 first-year annual total compensation award opportunity, including base, guaranteed bonus, and restricted stock units
  • Internal promotional and career opportunities throughout the United States
  • Extensive training and coaching plans to support your success
  • Comprehensive group healthcare programs
  • 401(k) with generous employer match
  • Paid time off
  • Monday-through-Friday work schedule

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