Customer Service Team Leader

2 weeks ago


Lakewood Ohio, United States The Dracaena Centre Full time
Overview:
As a Customer Service Team Leader, you will play a pivotal role in guiding your team towards achieving business objectives and enhancing overall performance.

Key Responsibilities:
- Communicate effectively regarding objectives, promotions, and updates related to the business.
- Foster a supportive and collaborative team atmosphere.

Essential Qualities:
- Demonstrates exemplary standards in customer service, cleanliness, and product quality.
- Utilizes available resources for efficient training and development of team members.
- Builds a cohesive team by selecting and onboarding new talent.
- Aims for results in a dynamic and fast-paced environment.
- Prioritizes customer satisfaction and aims to enhance the guest experience.
- Upholds high standards of food quality and cleanliness.

Compensation:
Annual Salary: $66,000

Job Type:
Full-time

Work Schedule:
8-hour shifts

Qualifications:
- Must be at least 18 years old.
- A valid driver's license is required.
- We value exceptional individuals and cultivate a culture of community and growth. Join our team to make a difference.

Benefits:
- Bonus pay
- Flexible scheduling
- Paid time off
- Health, dental, and vision insurance
- Life insurance
- 401(k) with matching
- Referral program
- Employee discounts
- Paid training
- Additional benefits available.

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