Banking Professional

Job Title: Banking Professional

Job Summary:

The primary responsibility of this position is to provide excellent customer service and handle transactions.

This role will involve representing the bank in a professional and courteous manner, greeting customers, and assisting with banking needs and questions.

Key Responsibilities:

• Process various transactions such as deposits, withdrawals, and check cashing in person at the drive up or over the phone.
• Represent the bank in a professional and courteous manner.
• Assist with branch tasks as assigned including balancing cash drawers, vaults, and ATMs.
• Collaborate with bank departments and branch team members to assist and problem solve

Customer Service and Business Development:

• Identify customer needs and promote suitable products and services
• Answer calls and provide timely, accurate responses to customer inquires.
• Refer customers to bank and non-bank product and services as needed
• Connect customers with appropriate resources to meet customer needs

Requirements:

• Education: High School Diploma or equivalent (PT Tellers can be high school students)
• Experience: None required, but preferred is a minimum of 1 year of customer service and/or cash handling

MidCountry Bank is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sexual orientation, marital status, national origin, disability or handicap, veterans status, genetic information or gender identity. MidCountry Bank is an EEO/AA Employer.