Aquatic Operations Manager
2 weeks ago
River Crossing YMCA is seeking a highly skilled and experienced Aquatic Operations Manager to lead the aquatics department and ensure the highest level of quality and safety for our members and staff.
Key Responsibilities:
- Develop and implement aquatic programs and services that meet the needs of our members and the community.
- Supervise and train staff to ensure excellent customer service and a safe and enjoyable experience for all pool users.
- Collaborate with the Director of Aquatics to promote fair pool usage and a positive atmosphere for all types of pool users.
- Respond quickly and effectively to accidents and incidents, and accurately prepare and submit Accident and Incident Reports.
- Support Special Events and other interdepartmental needs as necessary.
- Recruit, train, and develop a staff team that exhibits a welcoming, positive, mature, and empathetic attitude.
- Continually compile and use survey results to close service area gaps and improve overall participant satisfaction and retention.
Requirements:
- Bachelor's degree in a related field.
- 1-3 years of experience in pool management/administration.
- 1-3 years of swim lesson experience.
- Previous experience with voluntary/non-profit organizations.
- Previous YMCA experience.
- Knowledge of research methods and a high degree of computer efficiency in Microsoft office products.
- Must be organized and possess superior communication skills.
Benefits:
- Medical, Dental, Vision, Disability, and Life Insurances.
- Generous Paid Time Off + 7 paid holidays throughout the year.
- 12% employer contribution to your YMCA pension plan.
- Supplemental insurance benefits.
- YMCA Family Membership.
- Up to 100% off of Childcare and Camps.
- Exceptional growth potential for your role and career.
River Crossing YMCA is an Equal Opportunity Employer. All Qualified Women, Minorities, Persons with Disabilities, and US Veterans are encouraged to apply.
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