Aquatic Operations Manager

2 weeks ago


Quakertown, Pennsylvania, United States River Crossing YMCA Full time
Job Summary

River Crossing YMCA is seeking a highly skilled and experienced Aquatic Operations Manager to lead the aquatics department and ensure the highest level of quality and safety for our members and staff.

Key Responsibilities:

  • Develop and implement aquatic programs and services that meet the needs of our members and the community.
  • Supervise and train staff to ensure excellent customer service and a safe and enjoyable experience for all pool users.
  • Collaborate with the Director of Aquatics to promote fair pool usage and a positive atmosphere for all types of pool users.
  • Respond quickly and effectively to accidents and incidents, and accurately prepare and submit Accident and Incident Reports.
  • Support Special Events and other interdepartmental needs as necessary.
  • Recruit, train, and develop a staff team that exhibits a welcoming, positive, mature, and empathetic attitude.
  • Continually compile and use survey results to close service area gaps and improve overall participant satisfaction and retention.

Requirements:

  • Bachelor's degree in a related field.
  • 1-3 years of experience in pool management/administration.
  • 1-3 years of swim lesson experience.
  • Previous experience with voluntary/non-profit organizations.
  • Previous YMCA experience.
  • Knowledge of research methods and a high degree of computer efficiency in Microsoft office products.
  • Must be organized and possess superior communication skills.

Benefits:

  • Medical, Dental, Vision, Disability, and Life Insurances.
  • Generous Paid Time Off + 7 paid holidays throughout the year.
  • 12% employer contribution to your YMCA pension plan.
  • Supplemental insurance benefits.
  • YMCA Family Membership.
  • Up to 100% off of Childcare and Camps.
  • Exceptional growth potential for your role and career.

River Crossing YMCA is an Equal Opportunity Employer. All Qualified Women, Minorities, Persons with Disabilities, and US Veterans are encouraged to apply.



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