Aquatic Operations Manager
10 hours ago
The Aquatic Manager is a key leadership position at Aqua-Tots Swim School, responsible for overseeing the daily operations of our aquatic programs. This role requires a strong focus on customer service, water safety, and team management.
Key Responsibilities:- Lead and manage the aquatic team to ensure excellent customer service and water safety standards are met.
- Develop and implement strategies to improve customer satisfaction and retention.
- Oversee the hiring, training, and development of aquatic staff.
- Manage aquatic staff schedules, attendance, and shift coverage.
- Assist in the management of aquatic programs, including swim lesson scheduling and curriculum development.
- Ensure compliance with Aqua-Tots Swim School policies and procedures.
- Collaborate with the General Manager to achieve business objectives.
- Bachelor's degree in a related field (e.g., education, business, or hospitality).
- At least 2 years of experience in a leadership or management role, preferably in a swim school or aquatic environment.
- Strong customer service and communication skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Valid driver's license and reliable transportation.
- Experience in swim lesson program development and implementation.
- Knowledge of water safety protocols and procedures.
- Ability to develop and implement training programs for aquatic staff.
- Experience with customer relationship management software.
Aqua-Tots Swim School is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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