Help Desk Specialist

3 weeks ago


Los Lunas, New Mexico, United States Domino's Pizza LLC Full time
Job Title: Help Desk Specialist

We're hiring a highly organized and detail-oriented Help Desk Specialist to join our team at Domino's Pizza LLC. In this role, you will be responsible for providing technical support to customers via phone, email, and chat platforms.

About the Job:

  • You will troubleshoot and resolve customer technical issues in a timely and efficient manner.
  • Provide clear and concise instructions to customers on how to resolve their issues.

Responsibilities:

  • You will maintain accurate records of customer interactions and technical issues.
  • Develop and implement knowledge base articles to improve customer self-service capabilities.

Requirements:

  • You must have basic computer skills and proficiency in Microsoft Office or similar software.
  • Excellent communication and problem-solving skills with the ability to work independently.

Salary Range:

The estimated salary for this role is $16-$20 per hour based on experience and qualifications.

Benefits:

  • Competitive pay and bonuses for meeting performance targets.
  • Opportunities for career growth and professional development.
  • Employee discounts on food and merchandise.

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