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Supervisor of Customer Experience
4 weeks ago
Are you a results-driven leader looking for a new challenge? Do you have experience in customer service management and a passion for delivering exceptional results? If so, we want to hear from you Global Finishing Solutions, LLC. is seeking a Supervisor of Customer Experience to join our team.
About Our CompanyWe are a leading manufacturer of paint booths and finishing systems for various industries. Our company values innovation, teamwork, and customer satisfaction. We offer a competitive compensation package, including a salary range of $80,000 - $110,000 per year, plus benefits such as 401k and profit sharing, health, dental, vision, life insurance, short- and long-term disability.
Responsibilities- Develop and implement strategies to improve customer satisfaction and loyalty.
- Lead a team of customer service representatives to achieve high levels of customer satisfaction.
- Analyze customer feedback and make recommendations for process improvements.
- 5+ years of experience in customer service management or supervision
- Proven track record of improving customer satisfaction and loyalty
- Strong analytical and problem-solving skills
