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Used Vehicle Sales Representative

2 months ago

Highland, Indiana, United States Webb Ford Inc Full time
About the Role

Webb Ford Inc is seeking a highly motivated and customer-focused Used Vehicle Sales Consultant to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Schedule Appointments: Coordinate with customers to schedule test drives and sales appointments.
  • Proactive Lead Generation: Identify and pursue new sales opportunities through proactive outbound prospecting and lead activity management.
  • Collaborate with Managers: Work closely with sales managers to improve the quality of appointments and identify opportunities to deliver exceptional customer satisfaction.
  • Manage Customer Relationships: Build and maintain strong relationships with customers, providing them with a seamless and personalized sales experience.
  • Meet Sales Goals: Proactively meet and exceed monthly and quarterly sales targets, while maintaining a high level of customer satisfaction.
  • Log and Track Appointments: Accurately log and track appointments set, shown, and sold using our CRM system and Microsoft Excel.
  • Follow-up with Customers: Follow up with sales customers to assist them in selecting the right vehicle, schedule appointments, and retain current customers.
  • Product Knowledge: Consistently grow and demonstrate knowledge of our products, providing customers with accurate information and directing them to relevant product resources.
Qualification Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • Professional Communication Skills: Excellent written and verbal communication skills are essential.
  • Availability: Must be willing to work evenings and Saturdays.
  • Team Player: Ability to work effectively in a team environment.
  • Computer Skills: Proficient with basic computer applications.
  • Structured Environment: Ability to work in a structured environment and adhere to policies and schedule requirements.
  • Additional Experience: Automotive experience, call center experience, Spanish speaking, and hospitality experience are all considered assets.
Benefits
  • Health Insurance: Company contributes a portion to the cost of health insurance.
  • Dental, Vision, and Aflac Insurance: Options available for dental, vision, and Aflac insurance.
  • Paid Life Insurance: Paid life insurance is provided.
  • 401(k) with Company Matching: A 401(k) plan with company matching is available.
  • Family-Owned and Operated: Webb Ford Inc is a family-owned and operated business.
  • Positive Work Environment: A positive and supportive work environment is fostered.