Geek Squad Agent
3 hours ago
We are seeking a highly skilled and customer-focused Geek Squad Agent to join our team at Best Buy. As a Geek Squad Agent, you will be the first point of contact for customers seeking technology support, knowledge, and solutions.
Key Responsibilities- Provide positive, timely service to customers during the check-in and checkout process
- Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes, and providing accurate time estimates for next steps
- Help set up and repair technology devices for customers
- Monitor service queues and provide accurate status updates to customers
- Clearly communicate and partner with fellow agents
- 3 months of experience in working in retail or customer service
- Passion for technology and desire to solve problems
- Must be able to adapt and learn new skills in a fast-paced industry
- Ability to work a flexible schedule, including holidays, nights, and weekends
- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
As part of the Best Buy team, you will help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online, and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
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Technology Support Specialist
2 weeks ago
West Hartford, Connecticut, United States Best Buy Full timeAbout the RoleWe're seeking a skilled and customer-focused individual to join our team as a Geek Squad Agent. As a key member of our support team, you'll play a vital role in providing exceptional service to our customers, helping them resolve technology issues, and setting up and repairing devices.Key ResponsibilitiesProvide timely and positive service to...
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Geek Squad Agent
1 week ago
West Lebanon, United States Best Buy Full timeJob SummaryWe are seeking a highly skilled and customer-focused Geek Squad Agent to join our team at Best Buy. As a Geek Squad Agent, you will be the first point of contact for customers seeking technology support and solutions.Key ResponsibilitiesProvide positive and timely service to customers during the check-in and checkout processUnderstand technology...
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Geek Squad Agent
2 months ago
West Hartford, United States Best Buy Full timeAs a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a...
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Geek Squad Agent
2 weeks ago
West Hartford, United States Best Buy Full timeAs a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a...
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Geek Squad Agent
1 day ago
West Hartford, United States Best Buy Full timeAs a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a...
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Geek Squad Agent
20 hours ago
West Hartford, United States Best Buy Full timeAs a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a...
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Geek Squad Advanced Repair Agent
20 hours ago
West Des Moines, United States Best Buy Full timeThe Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members....
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Geek Squad Agent
4 weeks ago
West Jordan, United States Best Buy Full timeAs a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a...
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Geek Squad Agent
4 weeks ago
West Jordan, United States Best Buy Careers Full timeAs a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a...
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Geek Squad Agent
1 month ago
West Lebanon, United States Best Buy Full timeAs a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a...
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Geek Squad Agent
4 weeks ago
West Lebanon, United States Best Buy Careers Full timeAs a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a...
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Geek Squad Agent
4 weeks ago
West Des Moines, United States Best Buy Full timeAs a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a...
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Geek Squad Agent
20 hours ago
West Des Moines, United States Best Buy Full timeAs a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a...
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Geek Squad Agent
20 hours ago
West Palm Beach, United States Best Buy Full timeAs a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a...
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Geek Squad Agent
50 minutes ago
West Des Moines, United States Best Buy Full timeAs a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a...
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Geek Squad Installation Helper
3 weeks ago
West Des Moines, United States Best Buy Full timeAs a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You'll provide our clients with service that exceeds their expectations by handling appointments with care, asking the right questions to enhance their experience...
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Geek Squad Installation Helper
2 weeks ago
West Des Moines, United States Best Buy Full timeAs a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You'll provide our clients with service that exceeds their expectations by handling appointments with care, asking the right questions to enhance their experience...
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Geek Squad Installation Helper
20 hours ago
West Des Moines, United States Best Buy Full timeAs a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You'll provide our clients with service that exceeds their expectations by handling appointments with care, asking the right questions to enhance their experience...
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Technology Support Specialist
1 week ago
West Lebanon, United States Best Buy Full timeJob SummaryWe are seeking a skilled and customer-focused individual to join our team as a Geek Squad Agent. As a Geek Squad Agent, you will be the first point of contact for customers seeking technology support, knowledge, and solutions.Key ResponsibilitiesProvide positive, timely service to customers during the check-in and checkout processUnderstand...
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Technology Support Specialist
2 weeks ago
West Lebanon, United States Best Buy Full timeAbout the RoleWe're seeking a skilled and customer-focused individual to join our team as a Geek Squad Agent. As a key member of our support team, you'll play a vital role in providing exceptional service to our customers.Key ResponsibilitiesProvide timely and positive service to customers during the check-in and checkout processUnderstand technology issues...
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Home Theater Installation Helper
19 hours ago
New Hartford, United States Best Buy Full timeAs a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You'll provide our clients with service that exceeds their expectations by handling appointments with care, asking the right questions to enhance their experience...