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Retail Sales Associate Keyholder

2 months ago

Williamsburg, Virginia, United States Movado Group Full time

About the Role:

Movado Group is seeking a dynamic and experienced Sales Associate Keyholder to join our team at the Williamsburg Premium Outlets store in Virginia. As a key member of the store management team, you will be responsible for driving sales, opening and closing the store, and assisting staff in reaching and exceeding sales goals.

Key Responsibilities:

  • Achieve or exceed personal sales goals as established by the Store Manager and develop a complete knowledge of the merchandise.
  • Provide exceptional customer service and capture all CRM data in accordance with Company guidelines.
  • Establish rapport with actual or potential customers and merchandise product in accordance with company guidelines.
  • Maintain a neat, clean, and professional working environment and monitor and maintain merchandise to ensure cleanliness of the product, accurate ticketing, and proper display.
  • Assist in the maintenance of merchandise control logs as designated by the Store Manager and follow all security and loss prevention procedures in accordance with corporate policies.
  • Service watches, including sizing and battery changes as needed.

Requirements:

  • Strong selling skills and experience, preferably in watch, jewelry, fashion, accessories, specialty, and/or luxury retail.
  • Excellent interpersonal and communication skills and a strong commitment to delivering exceptional customer service.
  • Previous management experience is strongly preferred, and candidates must have open availability and flexibility to work according to the needs of the business.

Benefits:

  • Competitive compensation and employee discount.
  • Time off and benefit package.