Director of Operations

3 weeks ago


Portland, Oregon, United States Workout Anytime Portland Downtown Full time
Job Description

Salary: $60,000 - $80,000 per year

We are seeking a highly motivated and experienced Director of Operations to join our team at Workout Anytime Portland Downtown. As a key member of our management team, you will be responsible for ensuring the smooth operation of our club.

Key Responsibilities:

  • Develop and implement effective marketing strategies to drive new membership sales
  • Oversee the retention strategy and systems, including weekly reporting and communication with front desk staff
  • Purchase, merchandise, price, and track all retail sales items
  • Calculate, enter, and submit payroll for front desk staff
  • Conduct on-going member service training with all associates
  • Work with maintenance supervisor and janitorial staff to maintain facility cleanliness
  • Interview members who are canceling their memberships to attempt to retain them
  • Create and update Member Service schedules to ensure proper coverage

Requirements:

  • Minimum of 2 years as a manager or supervisor in the fitness industry
  • Previous experience in office administration and customer service
  • Proficiency in computer skills, including Word, Excel, Outlook, and PowerPoint
  • Able to work in a fast-paced environment and prioritize multiple tasks and demands

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