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Rental Logistics Coordinator

2 months ago

Sacramento, California, United States Home Depot Full time
Job Title: Rental Logistics Coordinator

Job Summary:

The Rental Logistics Coordinator plays a critical role in maximizing the productivity of all delivery resources to ensure timely delivery and pickup of rental assets. This position requires collaboration with various stakeholders, including Stores, Rental Sales Representatives, and Rental Delivery Drivers, to ensure seamless execution and accountability for service failures.

Key Responsibilities:

  • Collaboration (30%): Lead cross-functional projects, participate in team strategy discussions, and partner with the Contact Center on prospective rentals.
  • Compliance, Safety & Training (5%): Promote overall safety, maintain regulatory compliance, and perform work assignments in accordance with proper safety practices.
  • Dispute Resolution (10%): Manage the dispute resolution process with customers, analyzing and exploring various solutions, and making recommendations to stores or other business partners.
  • Routing, Planning, and Problem Solving (55%): Plan driver routes to meet customer needs while maximizing efficiency, working with Technicians to ensure equipment is rental-ready, and adjusting routes to address delivery challenges.

Requirements:

  • High school diploma or equivalent required; associate's degree or equivalent degree in a related field preferred.
  • 1-2 years of work experience; no previous leadership experience required.
  • Working knowledge of Microsoft Office Suite and presentation software.
  • Excellent written and verbal communication skills.

Travel Requirements: Typically requires overnight travel less than 10% of the time.

Physical Requirements: Most of the time is spent sitting in a comfortable position, with frequent opportunity to move about.

Working Conditions: Located in a comfortable indoor area.

Equal Opportunity Employer: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class.