Hotel Receptionist

Overview

Lynden Hospitality 2 LLC is a dynamic hotel operating company that values exceptional customer service. We are seeking a motivated Front Desk Associate/Night Audit to join our team.

Estimated Salary: $45,000 - $60,000 per year (based on location and experience)

Job Description

We are looking for a detail-oriented individual to register guests, assign rooms, and ensure a smooth stay. As a Front Desk Associate/Night Audit, you will possess a working knowledge of the reservations department, take same-day reservations, and know cancellation procedures.

You will also be responsible for registering arriving guests, assigning rooms, coordinating guest room maintenance, using persuasive selling techniques, processing laundry, reporting unusual occurrences, managing guest complaints, running audits, and processing guest check-outs.

Responsibilities

• Maintains an inventory of vacancies, reservations, and room assignments.
• Possesses a working knowledge of the reservations department.