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Facilities Technician

2 months ago

San Francisco, California, United States ABM Industries Full time

About the Role

As a key member of the ABM Industries team, the Facilities Technician will play a vital role in ensuring the smooth operation of our facilities. This includes providing exceptional customer service to internal stakeholders, addressing any complaints or issues professionally.

Key Responsibilities

  • Perform daily inspections to ensure all spaces are clean, organized, and presentable.
  • Manage and restock office supplies, ensuring everything is available when needed.
  • Organize storage spaces and maintain inventory records, coordinating with procurement for reordering supplies.
  • Troubleshoot minor issues and perform basic repairs.
  • Provide excellent customer service to internal stakeholders, addressing any complaints or issues professionally.
  • Ensure compliance with health and safety regulations and participate in safety drills.
  • Collaborate on special facilities projects as directed by the Facilities Manager.
  • Ensure that Service Level Agreements (SLAs) are met consistently.
  • Experience in a similar role, preferably in a tech or office environment.
  • Strong organizational skills with a keen eye for detail.
  • Proficiency with computer software, including inventory management and office tools.
  • Basic knowledge of electrical, plumbing, and HVAC systems.
  • Excellent problem-solving skills and the ability to handle unexpected situations.
  • Strong communication and interpersonal skills.
  • Physical ability to lift and move heavy objects safely.

Events Support

The Facilities Technician will also provide facility support for events and meetings, including physical movement of furniture, equipment, boxes and materials as needed. Conference room set-ups, desk relocations, and changes to set-ups around the office.

Requirements

  • Ability to use technology such as smartphones, tablets, computers, web-based applications, etc.
  • Adaptable self-starter, with excellent customer service skills and a positive attitude.
  • Demonstrable ability to work in a fast-paced environment with constantly changing priorities and demands.
  • Communicate effectively both orally and written.
  • Ability to lift up to 50lbs, furniture, and other heavy objects.
  • Ability to apply common sense to operate day-to-day tasks autonomously.