Plasma Center Representative

5 days ago


Jacksonville, Florida, United States Biolife Plasma Services Full time

BioLife Plasma Services is committed to providing exceptional customer service to our donors and employees. As a Medical Support Specialist, you will play a critical role in ensuring the smooth operation of our plasma donation process.

About the Job

In this role, you will determine donor eligibility, manage donor adverse events, and review laboratory test results. You will also be responsible for initiating and investigating Post Donation Information (PDI) and assisting with employee medical records.

The ideal candidate will have a strong background in healthcare and excellent communication skills. You will work closely with our center management team to ensure a safe and efficient environment for our donors.

Responsibilities and Requirements
  • Determine donor eligibility accurately and in a timely manner.
  • Manage donor deferral; reviews test results and notify donors of unsuitable test results per applicable SOPs.
  • Initiation and investigation of Post Donation Information (PDI).

We offer a competitive salary and benefits package, including a U.S. hourly wage range of $18.50-$22.00 per hour, depending on experience and location.

Location: USA - FL - Jacksonville - Norm

Job Type: Full-time

Benefits: Health insurance, 401(k) plan, short-term and long-term disability coverage, basic life insurance, tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits.

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