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Overhead Crane Service Technician

2 months ago


Baton Rouge, Louisiana, United States Ace Industries, Inc. Full time
Job Overview

Division: 108 - BTR-SVC

Position: Overhead Crane Service Technician

Reports To: Branch Manager

Employee Type: Full-time

Compensation: $ an hour

Primary Responsibilities:

• Diagnose, repair, and assess overhead cranes and hoists.

• Execute routine preventive maintenance tasks on machinery.

• Assist clients by effectively communicating with them and the office regarding equipment repairs.

• Analyze and recommend necessary repairs for clients.

• Foster customer relationships by addressing concerns; identifying solutions; proposing enhanced methods and techniques; and suggesting system upgrades.

• Maintain overhead crane systems through quality installations; conducting OSHA/ANSI equivalent inspections; documenting and completing warranty services; troubleshooting failures; performing preventive maintenance; and responding to service requests.

• Record service and installation activities by filling out forms, reports, and inspection checklists.

• Build and sustain customer trust by ensuring prompt response times, keeping clients informed of issues, and completing tasks efficiently.

• Uphold a professional demeanor, punctuality, appearance, and organization in all work areas.

Essential Skills and Qualifications:

• Ability to perform under pressure and meet deadlines.

• Capacity to work autonomously.

• Proficiency in fabricating and welding structures.

• Competence in conducting inspections to OSHA/ANSI standards.

• Skill in troubleshooting electrical circuits.

• Ability to assemble and repair intricate machinery.

• Strong communication abilities.

• Capability to work at elevated heights.

• Willingness to travel as needed.

• Commitment to safety practices.

• Ability to maintain confidentiality.

• Focus on quality and results.

• Clean driving record.

Tools and Equipment Utilized:
Hand tools; power tools; lifting equipment; material handling tools; fabrication machinery; electrical testing devices; surveying instruments; personal protective equipment including ear plugs, steel-toed footwear, gloves, safety goggles, lanyards, and harnesses.

Company Overview

Ace Industries, Inc., established in 1932, stands as one of the largest and most versatile overhead crane and hoist distribution, manufacturing, and service firms in the United States. With fully stocked warehouses, service centers, and sales offices across 25 locations nationwide, Ace is committed to providing exceptional service. The company's e-commerce platform offers a vast array of material handling products to a diverse customer base, including technical resources that enable users to source repair parts and accessories for essential infrastructure equipment that supports the backbone of our nation.