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IT Operations Analyst
2 months ago
Position Overview:
The IT Operations Analyst plays a crucial role in ensuring the smooth functioning of business processes within the IT department. This position involves collaborating with various teams to optimize operational efficiency and support strategic initiatives.
Key Responsibilities:
- Leverage over 5 years of experience in IT operations to enhance business processes.
- Utilize advanced Excel skills for data analysis and reporting.
- Create insightful reports using PowerBI to drive decision-making.
- Engage with ERP systems to streamline operations and improve workflows.
- Analyze financial data, including forecasting and budgeting, to support business objectives.
- Work closely with development and IT teams to understand and improve the Software Development Life Cycle (SDLC).
Qualifications:
- Proven track record in IT business operations.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
This role is essential for driving operational excellence and supporting the overall goals of the organization.