Customer Experience Representative

4 weeks ago


Norman, Oklahoma, United States Dillard's Full time

About Dillard's

Dillard's is a prominent retail destination that provides a wide array of products, including clothing, accessories, and home goods. We are currently seeking highly skilled individuals to join our team as Customer Experience Representatives.

Job Description

As a Customer Experience Representative, you will play a vital role in creating memorable experiences for our customers. Your key responsibilities will include:

  • Welcoming guests and building rapport through active listening and empathy
  • Identifying customer needs and preferences to offer tailored solutions
  • Collaborating with colleagues to maintain a well-organized store environment
  • Participating in visual merchandising initiatives to enhance the shopping experience

Benefits and Compensation

Our company offers a generous compensation package, including a salary range of $13-$16 per hour. Additionally, we provide benefits such as medical, dental, and vision insurance, as well as a 401(k) plan with employer matching.

What We're Looking For

To succeed in this role, you should possess:

  • Outstanding communication and problem-solving skills
  • A strong passion for delivering exceptional customer service
  • The ability to work independently and as part of a team
  • Basic computer skills and familiarity with POS systems

Work Environment and Schedule

This position is based at our Sooner Mall location (3499 W Main St) and offers flexible scheduling options. We prioritize creating a positive and supportive work environment.



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