Customer Experience Representative
4 weeks ago
About Dillard's
Dillard's is a prominent retail destination that provides a wide array of products, including clothing, accessories, and home goods. We are currently seeking highly skilled individuals to join our team as Customer Experience Representatives.
Job Description
As a Customer Experience Representative, you will play a vital role in creating memorable experiences for our customers. Your key responsibilities will include:
- Welcoming guests and building rapport through active listening and empathy
- Identifying customer needs and preferences to offer tailored solutions
- Collaborating with colleagues to maintain a well-organized store environment
- Participating in visual merchandising initiatives to enhance the shopping experience
Benefits and Compensation
Our company offers a generous compensation package, including a salary range of $13-$16 per hour. Additionally, we provide benefits such as medical, dental, and vision insurance, as well as a 401(k) plan with employer matching.
What We're Looking For
To succeed in this role, you should possess:
- Outstanding communication and problem-solving skills
- A strong passion for delivering exceptional customer service
- The ability to work independently and as part of a team
- Basic computer skills and familiarity with POS systems
Work Environment and Schedule
This position is based at our Sooner Mall location (3499 W Main St) and offers flexible scheduling options. We prioritize creating a positive and supportive work environment.
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