Zaxby's Team Member

22 hours ago


Jasper, Alabama, United States Trinity Food Group Full time

At Zaxby's, we are seeking a highly motivated and enthusiastic Customer Experience Specialist to join our team As a key member of our staff, you will be responsible for delivering exceptional customer service and ensuring that every guest has an unforgettable dining experience.

We offer a competitive $12/hour salary, plus benefits and opportunities for advancement. If you have a passion for providing top-notch service and working in a fast-paced environment, we encourage you to apply

About the Job:

We're looking for someone who is friendly, outgoing, and able to work well under pressure. As a Customer Experience Specialist, you will be responsible for greeting guests, taking orders, and handling payments with ease. You will also be expected to maintain a clean and safe environment, including the dining room, counters, and bathrooms.

Benefits:

  • 100% meal discount while on the clock
  • Team member recognition program
  • Team member referral bonus
  • Flexible Hours - we work with any schedules
  • Bonus Pay
  • Health Insurance*
  • Dental Insurance*
  • Vision Insurance*
  • Paid time off*

Responsibilities:

  1. Provide friendly, enthusiastic service for all guests
  2. Promptly greet guests as they enter and thank them as they leave
  3. Explain menu items, answer questions, and suggest additional items
  4. Enthusiastically represent the Zaxby's brand
  5. Accurately complete orders and guest transactions
  6. Maintain a clean, safe, welcoming environment
  7. Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
  8. Assist with guest service
  9. Prepare menu items according to company standards and in a safe and sanitary manner.

Requirements:

  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing

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