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Healthcare Support Professional
2 months ago
About the Role
The Medical Assistant (MA) is a vital member of our team at MaineHealth, providing exceptional patient care and support in a fast-paced, dynamic environment. As a Medical Assistant, you will be responsible for assisting providers with patient care, administrative tasks, and promoting a smooth flow of patients through the office.
Key Responsibilities
- Patient Care
- Assist providers with patient exams, procedures, and treatments
- Room patients, gather information, and prepare them for exams
- Monitor and maintain patient records, ensuring accuracy and completeness
- Answer phones, respond to patient inquiries, and direct calls to the appropriate staff member
- Manage patient schedules, appointments, and waitlists
- Perform administrative tasks, such as data entry and filing
- Work collaboratively with providers, nurses, and other healthcare professionals to ensure seamless patient care
- Participate in quality improvement initiatives and contribute to a positive, supportive team environment
Requirements
- Education
- High school diploma or equivalent required; completion of a medical assisting program or equivalent experience preferred
- AAMA, NHA, AMT, or NCCT certification preferred or achieved within 1 year of eligibility
- BLS certification within 3 months of hire required
- Relevant experience as a Medical Assistant preferred
What We Offer
MaineHealth is committed to providing a supportive and inclusive work environment that fosters growth, development, and well-being. As a Medical Assistant at MaineHealth, you will have access to:
- Competitive compensation and benefits package
- Opportunities for professional growth and development
- A collaborative and supportive team environment
