Customer Service Associate

2 weeks ago


Thomson, Georgia, United States Family Dollar Full time
Customer Service Representative at Family Dollar

We are seeking a skilled Customer Service Representative to join our team at Family Dollar. As a key member of our store team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Greet customers and assist them with selection of merchandise, answering questions and making recommendations as needed.
  • Complete cash register transactions accurately and efficiently, handling customer payments and returns.
  • Work collaboratively with store team members to achieve sales goals and maintain a high level of customer satisfaction.
  • Perform opening and closing duties, including counting cash, processing transactions, and maintaining store appearance.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer:

  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment.


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