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Patient Access Representative
2 months ago
Frye Regional Medical Center is seeking a highly skilled Patient Access Representative - PRN to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and ensuring seamless registration and scheduling processes.
Key Responsibilities:- Registration and Scheduling: Register patients, assign medical record numbers, and schedule appointments with a high degree of accuracy.
- Customer Service: Provide exemplary customer service, answer incoming calls, and respond to patient inquiries in a timely and professional manner.
- Insurance and Billing: Process insurance information, submit claims, and obtain pre-certification and authorization numbers.
- Demographic Data Entry: Enter accurate demographic information into our registration system.
- Communication: Relay information between patients, family members, and clinical staff as needed.
- Training and Development: Assist with training new employees and cross-train to register patients in any registration area.
- Education: High school diploma or equivalent required.
- Experience: 3 years of experience in a medical facility, health insurance, or related area preferred.
- Skills: Medical terminology knowledge, basic computer skills, and ability to work in a fast-paced environment.
- Competitive Salary: We offer a competitive salary and benefits package.
- Health Insurance: Choose from a variety of medical, dental, and vision plans.
- Retirement Plan: 401(k) retirement plan contributions.
- Time Off: Generous paid time off and holidays.
- Professional Development: Opportunities for training and professional growth.
Frye Regional Medical Center is a 355-bed acute care hospital and a leading healthcare provider in the region. We are committed to delivering exceptional patient care and providing a positive work environment for our employees.
