Sales and Service Team Lead
5 days ago
About European Wax Center
We are a nation-wide company providing professional waxing services to anyone looking to flaunt smooth skin. Our modern facilities offer private suites and our licensed specialists deliver an exceptional wax experience.
Job Opportunity
We are seeking an Assistant Center Manager to support daily center operations, focusing on achieving sales goals and delivering exceptional customer service. The successful candidate will lead by example, infusing the team with a passion for creating outstanding guest experiences.
Key Responsibilities
- Train & coach Associates to ensure exceptional customer service
- Support a positive, fun, and performance-oriented workplace culture
- Recruit, train, and retain Sales Associates and Estheticians
- Sell Wax Passes and oversee loss prevention, expense control, and center cleanliness
Requirements
- A proven track record of success with sales and customer service
- Effective communication skills in all situations
- Enthusiasm for the beauty industry and the brand
- Outgoing, energetic, resourceful, and detail-oriented
Benefits
- Competitive hourly wage: $18.50/hour (estimated salary: $38,000/year)
- Performance bonuses, discounted waxing services, and retail products
- Employer-paid basic life and AD&D insurance, employer-subsidized health insurance, and other supplemental insurance offers
- Paid Time-Off (increases with tenure) and employee referral programs
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