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Office Operations Coordinator

2 months ago


Wauwatosa, Wisconsin, United States Ascension Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Operations Coordinator to join our team at Ascension Wisconsin. This role will provide administrative and clerical support to patients and customers in a medical setting.

Key Responsibilities
  • Provide exceptional customer service to patients and visitors, ensuring a positive experience in our medical facilities.
  • Verify and enter demographic information, ensuring accuracy and compliance with regulatory requirements.
  • Obtain and verify insurance authorizations and precertifications, facilitating timely and efficient patient care.
  • Complete medical record release requests and schedule patient appointments, ensuring seamless communication and coordination.
  • Enter, review, and submit charges for patient procedures and services, maintaining accurate financial records.
  • Collect co-payments and reconcile daily reports and deposits, ensuring financial accuracy and integrity.
  • Provide general office and clerical support to assigned areas, contributing to a productive and efficient work environment.
Requirements
  • High School diploma equivalency or 1 year of applicable cumulative job-specific experience required.
  • Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Why Ascension

Ascension Wisconsin is a leading non-profit, faith-based national health system dedicated to delivering compassionate, personalized care to the communities we serve. As a member of our team, you will have the opportunity to create a career path that aligns with your values and goals, while making a positive impact in the lives of others.

We are an equal employment opportunity employer, committed to diversity and inclusion in all aspects of our organization. We promote career flexibility and offer many benefits to support the well-being of our military families, spouses, veterans, and reservists.