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Employee Relations Coordinator

1 month ago


Streamwood, Illinois, United States Fresh Express Full time

Employee Relations Coordinator

**Job Summary**

We are seeking a highly skilled Employee Relations Coordinator to join our team at Fresh Express. As a key member of our Human Resources department, you will play a critical role in supporting the Employee Relations and FSSC training processes.

**Key Responsibilities**

* Assist with Employee Relations process, including investigations, employee complaints, helpline calls, grievances, and maintaining the employee relations log
* Submit weekly ER log update to HR Business Partners
* Ensure compliance with all applicable State and Federal laws, including Company policies, and Collective Bargaining Agreements
* Respond to Illinois Dept. of Employment Security unemployment claims; represent company during hearings, etc.
* Maintain a log of Illinois Dept. of Employment Security unemployment claims and provide monthly updates to HR Manager
* Conduct 30-day New Hire review for non-graded associates, report findings to applicable department managers, and follow-up to ensure corrective actions are taken as necessary
* Responsible for conducting annual trainings for existing employees on Employee Handbook, Code of Conduct, Harassment, etc. Ensure 100% of completion through signed acknowledgements
* Maintain training binders and ensure an audit-ready status on the annual required trainings
* Conduct monthly analysis of ER trends, discuss findings with leadership team, and implement recommendations to address identified areas of opportunity
* Support employee relations activities (events and communications) based on annual calendar of events
* Maintain strong communication with all levels of the organization
* Maintain employee relations filing system, log ER issues, and upload Corrective Action Forms in Workday
* Audit training programs to ensure compliance and monitor the re-training process as needed
* Maintain all documentation related to training to ensure it meets FSSC 22000 requirements
* Ensure training is completed on an annual basis and that Departmental SOP training, as required by the department matrix, occurs annually
* Internal FSSC 22000 document control representative for HR and Safety
* Perform other duties as assigned

**Requirements**

* Computer literate (MS Office: Excel, Word, and PowerPoint)
* Strong interpersonal and communication skills (written and verbal)
* Must possess a high degree of cultural awareness and sensitivity
* Detail-oriented skills are a must
* Organization and multi-tasking skills - must know how to prioritize and meet deadlines
* Must display a high level of initiative
* Bilingual Spanish
* Previous experience working in a Manufacturing and/or Union environment
* AS400, Kronos, Ceridian, HRIS, or Workday experience
* Minimum 2-3 years of progressive Human Resources experience [specifically employee relations and labor relations] in a manufacturing environment

**Position Education & Training Preferred**

* BA/BS degree in related field or equivalent experience
* PHR Certification preferred

**Other Information**

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.