IT Director

The IT Director plays a crucial role in the success of Management Business Solutions, overseeing the organization's technical operations and ensuring that technology systems and applications support the company's goals and objectives.

• Manage and supervise the IT department, including hiring, training, and evaluating staff.
• Develop and implement IT strategies, policies, and procedures to align with business objectives.
• Collaborate with external IT partners to develop and implement technology solutions.
• Assess operating costs, productivity levels, and upgrade requirements to optimize IT infrastructure.
• Oversee the day-to-day operations of the IT department, including troubleshooting and resolving technical issues.
• Develop and maintain relationships with external IT vendors and service providers.
• Manage projects related to the implementation of new systems and technologies.
• Develop and maintain disaster recovery and business continuity plans.
• Oversee the security of systems, networks, and enterprise information; Develop and maintain IT security framework.
• Develop, implement, and evaluate IT projects in line with organizational objectives.
• Consult with senior-level management to identify business and technology needs and to optimize the use of information technology.
• Ensure smooth delivery and operation of IT services by monitoring the systems performance.
• Identify vulnerabilities, the need for upgrades, and opportunities for improvement.
• Establish and enforce policies and procedures (P&Ps) for selection, implementation, and support of systems.
• Stay up to date with new and emerging technologies and recommend how they can be leveraged to improve business operations.
• Ensure timely resolution of reported issues and clear communication until resolved.
• Oversee development and management of IT inventory.

Assist with the following duties of the IT Manager, as needed:

• Set up and configure new computers and other computer equipment.
• Provide technical support to the network infrastructure, installation, administration, and configuration.
• Provide technical assistance to users on laptops, desktops, and software.
• Track and update IT inventory.

Perform miscellaneous related duties and other duties as assigned.