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Convenience Store Operations Manager

2 months ago

Macedonia, Ohio, United States GetGo Café + Market Full time

Job Summary

We are seeking a skilled and experienced Convenience Store Team Lead to join our team at GetGo Café + Market. As a key member of our store team, you will be responsible for leading and coaching team members in providing exceptional customer service and maintaining a safe, efficient, and welcoming store environment.

Key Responsibilities

  • Leadership and Team Management
    • Supervise and coach team members to ensure excellent customer service and store operations
    • Develop and implement strategies to improve team performance and productivity
  • Store Operations
    • Oversee daily store operations, including scheduling, inventory management, and merchandising
    • Ensure compliance with company policies and procedures
  • Customer Service
    • Provide exceptional customer service and resolve customer complaints in a professional and courteous manner
    • Develop and implement strategies to improve customer satisfaction and loyalty

Requirements

  • 1-3 years of retail or convenience store experience
  • Supervisory experience preferred
  • High school diploma or equivalent required
  • Food Safety certification preferred
  • Ability to lift up to 50 pounds
  • Age 18 or older

About Us

GetGo Café + Market is a leading convenience store chain that offers a unique blend of fuel, food, and convenience to our customers. We are committed to providing exceptional customer service and creating a welcoming store environment for our guests.