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Health Insurance Account Specialist
2 months ago
At Healthfirst, we are seeking a highly motivated and results-driven Account Specialist to join our team. As an Account Specialist, you will play a critical role in identifying prospective members who do not have health insurance and enrolling them into one of our health programs.
Key Responsibilities:- Identify potential members and design a plan to educate them about our health benefits and care.
- Review current benefits to determine the most suitable plan for existing members and assist with recertifying their coverage.
- Assist members with selecting high-quality Primary Care Physicians (PCPs), ordering member ID cards, and making monthly premium payments.
- Conduct group educational seminars and presentations on Healthfirst products and services, as well as preventive care education.
- Educate members about digital tools, including the Healthfirst mobile application and Twilio.
- Maintain and complete adequate Books of Business (BOBs) for all encounters and leads.
- Identify and develop business opportunities within assigned territories.
- Partner with Community Engagement to organize events within the sales territory.
- A valid driver's license.
- New York State Life Accident and Health License.
- Associate degree with experience in sales, marketing, or provider relations.
- Sales experience (1 year in the health insurance industry).
- Knowledgeable and experienced working with provider networks and hospitals.
- Bilingual.
- Excellent communication and interpersonal skills.
- Good computer skills and technical savvy (Microsoft Office).
- Bachelor's degree from an accredited institution.
- Account management experience.
- Medicaid and/or Medicare managed care experience.
We are an equal opportunity employer and welcome applications from diverse candidates. If you have a disability and require a reasonable accommodation to apply for this position, please contact us at careers@healthfirst.org or 555-555-5555.