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Automotive Technician

2 months ago

Raleigh North Carolina, United States Chapel Hill Tire Full time
About the Role

We are seeking a skilled and experienced Automotive Technician to join our team at Chapel Hill Tire. As a mid-level technician, you will be responsible for delivering exceptional customer service and ensuring the highest quality repairs and maintenance services.

Key Responsibilities
  • Pre-Service Test Drives: Conduct thorough test drives to verify customer complaints and identify any drivability and other vehicle issues.
  • Vehicle Inspections & Diagnostics: Inspect vehicle performance and mechanical/electrical systems to diagnose issues accurately and document wear, damage, or potential issues to recommend effective repairs.
  • Quality Parts Replacement: Use only high-quality parts for repairs, maintaining our 3-year/36,000-mile warranty standard.
  • Post-Service Test Drives: Confirm repairs and services with a thorough test drive on a predetermined route established by the store manager.
  • Thorough Repairs: Recommend and execute repairs that resolve customer concerns, ensuring reliability for up to 3 years or 36,000 miles.
  • Routine Maintenance: Perform basic care and maintenance, such as oil changes, tune-ups, flushes, repair and replace brake components, suspension systems, and steering mechanisms.
  • Cooling System Maintenance: Service and repair radiators, thermostats, water pumps, and other cooling system components.
  • Electrical Repairs: Diagnose and repair electrical systems and components, such as lighting, wiring, and battery systems.
  • Advanced Mechanical Work: Perform diagnostics and mechanical repairs, including intricate electrical system troubleshooting.
Requirements
  • Education and/or Experience: Must meet or exceed standards set by the industry recognized trade organizations. High School diploma or GED preferred. Certification from a vocational school or completion of apprenticeship is preferred.
  • License/Certification: Valid driver's license required. NC Safety Inspection License and enhanced Emissions license is preferred.
  • Computer Skills: Entry level knowledge of computer equipment and applicable software applications
  • Reasoning Ability: Ability to manage priorities and be able to adapt to meet the diverse needs of our customers.
Benefits
  • Opportunities to advance, clearly defined career paths for Technicians: from tire & oil changes all the way to Master Tech through on the Job Training / Certifications.
  • Accelerated career development
  • Paid Certifications
  • Health, Dental & Vision insurance Company
  • Paid life insurance
  • Paid Time Off (PTO)
  • Paid Holidays & Bereavement Leave
  • Paid Maternity & Paternity leave (concurrently with FMLA)
  • School Visitation Leave
  • Jury Duty Uniformed Services Leaves of Absence
  • 401K with company match & profit sharing