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Community Support Advocate

2 months ago


Roslindale, Massachusetts, United States A.B.C.D., Inc Full time


As a Community Support Advocate at A.B.C.D., Inc, you will be responsible for delivering comprehensive case management services to individuals and families facing economic challenges. Your focus will be on clients residing in the Greater Boston area who are currently at or below 200% of the Federal Poverty Line.

If you are an organized and compassionate professional dedicated to fostering community development, we encourage you to consider joining our team.

Key Responsibilities:

  • Maintain accurate case management records and provide essential support services and referrals.
  • Conduct intake assessments and assist clients in setting educational and career objectives.
  • Build and nurture collaborative relationships with various public and private organizations to enhance placement opportunities.
  • Identify necessary support services and facilitate appropriate referrals while orienting new clients to these programs.
  • Lead workshops tailored for diverse community populations.
  • Guide clients in completing job applications and crafting resumes for job opportunities.
  • Follow up with potential employers and agencies to stay informed about available employment options.

Additionally, you will provide clients with access to services such as EITC tax preparation, food assistance programs, fuel aid, SummerWorks, and Virtual Gateway services, including food stamps and health insurance.

Skills, Knowledge, and Expertise:

  • A minimum of a high school diploma or equivalent, with up to one year of experience in case management, job development, or general office support.
  • Proficiency in Microsoft Word and Excel is essential.
  • Strong oral and written communication skills are required.
  • Ability to work effectively with individuals from diverse educational, socio-economic, and cultural backgrounds.
  • Bilingual proficiency in Spanish is preferred.

Why Work Here:

At A.B.C.D., Inc, your contributions will have a direct impact on the lives of countless individuals in the Greater Boston community, empowering them to achieve positive and lasting change.

Inclusive Environment:

We value the diversity of our workforce and promote an inclusive culture that respects individuality and encourages collaboration.

Continuous Learning:

We provide numerous training and development opportunities to ensure our staff remain at the forefront of community action methodologies and strategies.

Comprehensive Benefits:

We offer a competitive benefits package, including health coverage and retirement plans, to support our employees.

A Legacy of Impact:

Join an organization with a rich history of advocating for the rights and needs of our community's most vulnerable populations.

Teamwork & Camaraderie:

Become part of a dedicated team united in their mission to combat poverty and empower every individual to reach their fullest potential.