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Host Team Member

2 months ago

Winter Garden, Florida, United States Eggs Up Grill Full time
Job Description

A Customer Service Representative at Eggs Up Grill creates a warm and welcoming environment for patrons from the moment they enter the establishment. They are the first point of contact for our customers and are responsible for ensuring a positive experience from start to finish.

Key Responsibilities:

  • Answering phone calls and responding to customer inquiries
  • Taking to-go orders and assisting customers with pick-up
  • Maintaining a wait list and ensuring tables are ready prior to seating guests
  • Monitoring dining activity and inspecting menus for cleanliness
  • Assisting servers as needed and providing exceptional customer service

Requirements:

  • A warm, friendly, and personable demeanor
  • Excellent communication and time management skills
  • Ability to work effectively in a team environment
  • Highly organized and able to multitask

About Us:

We are a locally family-owned franchise business that values our staff and customers equally. Our goal is to provide a welcoming and enjoyable experience for every guest who walks through our doors. We believe in the importance of genuine warmth and exceptional customer service in creating a loyal customer base.