Branch Director
4 weeks ago
Doraville, Georgia, United States
Northside Tool Rental
Full time
Branch ManagerAt Northside Tool Rental, we are committed to upholding our core values of Be Straight Forward, Solve Problems, Simplify, Be Reliable, and Have An Attitude. As a Branch Manager, you will play a crucial role in leading our team to deliver exceptional customer service while achieving sales and operational goals.
Key Responsibilities:- Leadership and Team Management:
- Lead and motivate a team of high-energy counter staff, drivers, mechanics, and technicians.
- Foster a positive work environment that encourages teamwork, accountability, and adherence to company values.
- Provide coaching, training, and development opportunities to ensure continuous improvement and career growth within the team.
- Operational Excellence:
- Oversee day-to-day branch operations, including inventory management, equipment maintenance, and logistics.
- Implement efficient processes to streamline workflows and enhance productivity.
- Ensure compliance with company policies, safety standards, and regulatory requirements.
- Customer Focus:
- Build and maintain strong customer relationships through effective communication and problem-solving.
- Address customer inquiries, concerns, and service issues promptly and professionally.
- Collaborate with the sales team to identify opportunities for business expansion and customer satisfaction.
- Financial Performance:
- Execute strategies to achieve sales targets and profitability goals.
- Monitor financial metrics, such as revenue, expenses, and profit margins, to ensure branch profitability.
- Analyze financial reports, forecasts, and budgets to guide decision-making and operational improvements.
- Strategic Planning:
- Implement strategic plans to drive business growth and market penetration.
- Identify market trends, competitive threats, and opportunities for innovation.
- Partner with senior management to align branch objectives with company goals and initiatives.
- Proven experience in equipment rental, sales, or a similar industry.
- Strong leadership abilities with a track record of building and managing high-performing teams.
- Excellent communication, negotiation, and interpersonal skills.
- Solid understanding of financial principles and business acumen.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Be Straight Forward: Communicate openly and honestly with integrity.
- Solve Problems: Demonstrate strong problem-solving skills and resourcefulness.
- Simplify: Streamline processes and procedures for efficiency.
- Be Reliable: Consistently deliver on commitments and build trust.
- Have An Attitude: Be yourself.
We offer competitive compensation packages, including salary, performance bonuses, and comprehensive benefits. If you are ready to take on a leadership role that aligns with our values and contributes to our company's success, please submit your resume and cover letter outlining your qualifications and interest in the Branch Manager position.