Event Security Specialist

3 weeks ago


Allentown, Pennsylvania, United States AEG Full time
Event Security Job Description

At AEG, we are seeking a highly skilled and detail-oriented Event Security Specialist to join our team. As an Event Security Specialist, you will be responsible for maintaining the safety and security of the PPL Center, its employees, patrons, and visitors.

Key Responsibilities:
  • Provide excellent customer service to all guests, staff, and visitors of the PPL Center.
  • Enforce all rules, regulations, and policies of the PPL Center to protect the safety and well-being of all guests and the facility.
  • Monitor entry and exit points to various areas of the PPL Center, including public and back-of-house areas.
  • Screen employees, vendors, and guests, as well as their personal property, while operating and monitoring metal detectors.
  • Investigate incidents, such as injuries, property damage, theft/loss, and misconduct.
  • Respond quickly to crowd control/management issues, break up physical altercations, and provide escorts to unruly guests when ejections are warranted.
  • Aid in the orderly evacuation of the PPL Center during emergencies.
  • Provide security escorts when requested or required.
  • Be aware of all special functions or activities that occur in the arena.
  • Write detailed reports to maintain accurate records in the event of further investigation or litigation.

Qualifications:
  • Must be at least 18 years old.
  • High school diploma or GED, previous security experience preferred but not required.
  • Effective oral communication and writing skills in English; additional languages a plus.
  • Ability to interact with guests and staff with a professional and friendly appearance and attitude.
  • Ability to work independently with minimal supervision and as part of a team.
  • Ability to work a flexible schedule, including nights, weekends, and select holidays.
  • Must be able to stand or walk constantly for extended periods.
  • Must be able to work indoors and outdoors in all weather conditions.
  • Must be able to work in an environment of moderate to loud noise levels.


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